Supporting bereaved children & their families in Kent

Holding On Letting Go

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Referral process

We accept referrals from health and social care agencies and schools. You are also welcome to refer yourself if you are a child or young person.

Referral form

referral-pdf↓ download referral form

You can either email it to the office at or print out a copy and post it to:


Referring someone

If you are referring as a concerned professional, please discuss the referral with the child, young person, their parents/carers, and obtain their consent.

Referring yourself

If you are a child or young person, you can refer yourself and we will respond as quickly as we are able.

Once we have received the referral form you will receive an acknowledgement of the referral. You will be sent another form to complete which provides important information to enable us to support you in the best way possible.

Assessment visit

When the form is completed, you will be contacted by telephone for a further discussion or to arrange an assessment visit. This is an opportunity to meet with the child, young person and parents and carers to discuss what the programme has to offer you as a family. It is a really important time for you to provide more information about your concerns and how the bereavement has affected the family. This visit can take about one hour.

The assessment may highlight that another service is more appropriate to the needs of the child, young person and family and an alternative referral for support may be advised.

If you would like to discuss any aspect of the assessment further please call us on 07568 706698.